Privacy Policy

Personal Information We Collect
When you visit the site we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Our website also uses our authorised third-party analytics vendors, such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service.

Device Information we Collect
We and our marketing partners use cookies or similar tracking technologies to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

Cookies: these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, click here. Please note that if you choose to remove or reject cookies, this could affect certain features of our websites.

Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information
We use the information that we collect to fulfill orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to communicate with you and screen our orders for potential risk or fraud.

With your permission, we may send you emails about our store, new products and other updates.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise the site (for example, by generating analytics about how our customers browse and interact with the site, and to measure the success of our marketing and advertising campaigns).

We partner with third party ad networks (such as Facebook) to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partners use cookies and similar tracking technologies to collect information about your activities on this and other Web sites to provide you targeted advertising based upon your location, product preferences and interests.

Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by:
Facebook
Google
Bing
Instagram
Pinterest

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Links To Other Websites
Our websites include links to other websites. This Policy does not apply to linked sites and we are not responsible for the content or privacy and security practices of those sites. Any personal information you provide to a linked site is provided directly to a third party and is subject to such third party's privacy policy. We encourage you to carefully read the privacy policies of any website you visit before providing any personal information.

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights
You may choose to stop receiving our marketing emails at any time by following the unsubscribe instructions included in these emails or emailing us at info@vertone.space. If you opt out of receiving such communications, we may still send you non-promotional emails, such as emails about your account, purchases or our ongoing business relations.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@vertone.space.