Order & Shipping Process
Furniture
Holiday Shipping Deadlines
For the best chance of receiving your order before Christmas, please place your order by 11th December 2026. (This applies to in-stock items only.)
Orders placed after 11th December 2026 will be processed starting 11th January 2027.
Please note: While we strive to meet these delivery timelines, we cannot guarantee delivery before Christmas.
Order Process and Lead Times
Once you place an order you will receive an email confirmation. Please allow 1-2 days for this to be processed.
Shipping in New Zealand
Our furniture is manufactured in NZ, and we ship nationwide with our delivery partner Kiwi Express Oversize.
Pricing is calculated based on size and weight of the item and the delivery location. The total cost will be calculated at checkout.
Additional Services
An unpack and packaging removal service is offered free of charge in most main centres. All packaging is recycled responsibly.
An assembly service is offered, for a fee of $50 +GST. Please add this at checkout.
You will be notified at checkout if your delivery address is eligible for these services.
If you receive a notification to say that your order cannot be shipped to the selected address via our website, please email info@vertone.space and we will arrange delivery.
Shipping Worldwide
Please email info@vertone.space and we will arrange a shipping quote.
Shipping Process
When the furniture is ready to be shipped, you will receive an email notification. Once it has been dispatched, you will receive a tracking number/link from our courier partner Kiwi Express Oversize. Prior to delivery they will contact you to arrange a suitable time.
If you require delivery on a particular day or time they will do their best to accommodate you.
Delivery Times
The following delivery times are an estimate and delays can be caused due to unforeseen weather conditions.
North Island - up to 10 working days.
South Island - up to 5 working days.
For Northland, Hawkes Bay, and remote locations (including Great Barrier and Stewart Island) the delivery time may be longer. For any shipping enquiries please contact info@vertone.space.
Art Prints
Holiday Shipping Deadlines
Order by the below dates to receive your print in time for Christmas*
New Zealand: Order by December 7th, 2026
Australia & US: Order by December 2nd, 2026
*Please note: While we strive to meet these delivery timelines, we cannot guarantee delivery before Christmas.
Orders placed after 7th December 2026 will be processed starting 11th January 2027.
Order Process
For nationwide shipping in NZ, and overseas to Australia and the US, the shipping rate will be calculated at check out.
Orders are dispatched within 3-5 days working days. Thereafter, they should arrive within 1-4 working days in New Zealand, 2-6 working days in Australia, and 4-13 working days in the US.
Please allow extra time for your package to clear customs. Delivery is duty-free.
Once your order is shipped, you will receive a tracking number via email.
Shipments are made using NZ Post or Post Haste.
Rest of World
We also ship to Asia, Europe, Canada, and the UK. Please email info@vertone.space so that we can provide a shipping rate and process your order manually.